Brokers

Welcome to the Keystone First VIP Choice (HMO D-SNP) broker information center. We are dedicated to providing our brokers and agents with the support they need. You can contact Broker Support for questions at 1-855-241-3647 or email amerihealthbrokersupport@amerihealthcaritas.com.

 

New for 2027: Introducing our new Broker E-Kit!

This convenient, all-in- one-stop resource gives brokers quick access to the tools and information they need to confidently support prospects through enrollment in our plan.

Don’t wait - Get started today! Explore the NEW Broker E-Kit (PDF) now to access key enrollment resources and help to support your clients to enroll with confidence.

The Broker E-Kit includes:

  • Introduction Brochure
  • Summary of Benefits
  • Extra Benefits Brochure
  • Enrollment Brochure
  • Pre Enrollment Checklist
  • Plan Ratings
  • Important Plan Documents Flyer 
  • Nondiscrimination notice (NDN) 
  • Notice of availability (NOA) 
 
 
 

Enrollment application

When filling out the enrollment application, make sure that the correct information is in the following sections:

  • NIPR number.
  • Agent broker ID — Use your insurance license number.
  • Agent writing number — Use your Rep ID number.

Use the individual enrollment request form to send your enrollment applications, along with the scope of appointment confirmation form. Fax each application one at a time to 1-855-822-9400.

 
 
 

Broker resources

 

Self-service tools

 
 

Contact

Broker support: 1-855-241-3647 or email amerihealthbrokersupport@amerihealthcaritas.com.

Call Broker Support for:

  • General benefits quoting assistance
  • Supplemental provider lookup
  • Medicaid eligibility confirmation
  • Medicare eligibility confirmation
  • Submitting sales material requests to the warehouse
  • Application status
  • Certain outbound attempts to agents for RFI
 

Additional support:

  • Health plan CRM support: 1-855-241-3647
  • Prospective member telesales support: 1-855-241-3648 (TTY 711)
  • Enrollment forms fax: 1-855-822-9400
 
 

H4227_001_128707_M